Tips for operational management regarding administrative, inventory, purchasing, management, or sales & marketing
Small Biz Thoughts Guided Tour - July 2018
Reading Pandora Media’s financial statements is like rubbernecking at a car crash on the highway. Completely not necessary, not classy, and perhaps a waste of time. Two years ago I wrote about Pand
Do you have technicians "on call" after hours? How do you compensate them? Well, that depends on whether they have to be at your office or just stay close to a phone.More SOPs at http://www
Hope you’re enjoying the summer – full of beaches, lakes, friends, and food. As consultants, it’s often hard to stay “aware” and “fresh”. In reality, the travel and the clients can be
Interview for SMB Community Podcast. Gil Cargill from Cargill Consulting. More info at http://www.gilcargill.com.
If you are in private equity, this is a name you already know. Rubenstein is the co-founder, and co-chairman, of the Carlyle Group which invests $200+ billion on behalf of their limited partners. H
SMB Community Podcast interview with Rob Boles from Blokworx on Modern Security challenges. See more details and a special offer at http://www.smbcommunitypodcast.com/2018/07/meet-rob-boles-mssp/ .
This SMB Community Podcast with James Kernan covers "Gamification" within Your MSP. How do you motivate employees, make their job fun, and improve your success? Coach James Kernan gives you
DISC is a common type of personality profile (not a test!) you can use in your business. Every company needs a mix of talents and personalities. DISC is a good place to start looking at your team.
Are you one of those people who says you "can't" sit still? You can't focus? You can't get off your phone? Sounds like a self-fulfilling prophecy to me.More SOPs at http://www.SOP4SMB.com
These two phrases have become my pedagogical mottos. Learn how to learn. Think about your thinking. If we value a liberal arts education (I do), and believe that the nature of work will be forever cha
It’s time to rethink what we mean when we talk about “operations.” Operations is not only about manufacturing. Operations is and has always been what gives an organization the power to act: to c
Small Biz Thouhgts Community Intro - Presented June 19. More info at https://smbbooks.net/sbt-community-launchSee 6-minute video - What's Inside the SBT Community?https://www.youtube.com/watch?v=qiuE
Grading papers is a double edge sword; it’s insanely time-consuming, and yet enormously valuable. As a ballpark estimate, last semester I reviewed 500+ written pages (MS Word, double-spaced) and cou
June 2018 Preview of the Small Biz Thoughts CommunityMore info and sign-up at: https://smbbooks.net/sbt-community-launch
Three years ago, I wrote about idea fight club – the simple, fun, true idea that consultants should start projects with an open mind, then systematically, democratically beat up on those same ideas,
Don't let data just accumulate. Your information should be organized so that new employees can be trained to find things . . . and keep them organized going forward.
We ran a business bootcamp for non-business majors for the last 3 weeks. We had 4 guest speakers. Good questions and good advice. Thanks for all the great advice AN, IM, WM, DB. Do the work. Mark C
Ever noticed how difficult it is to spend a lot of time around someone who doesn’t have a sense of humor? More than just being dull, those interactions can actually get tense after a while. Chances
(geek alert) The DuPont Method is one of my favorite things from B school. Yes, it’s a way to calculate return-on-equity, but it’s also a great way for a consultant to get smart on a company quick
Consultants should be a quick study. Imagine that you find out on Friday afternoon that you are going to be staffed on a new project on Monday. You better spend 2-3 hours getting smart on the industry
Amazon is an outlier in approach, scope, scale, and profits. So, let’s listen in on an interview with someone who knows a lot about the company. Founder, Jeff Bezos, quotes in blue italics. My bi
Why Your Administration is Key by Pro-B Management
Your Seven Inventory Problems: 1. Stock counts not being done or not completed on time Though less of an issue with digital inventory, manual inventory still faces issues with counting stock properl
The sales team is one of the most important parts of a company and yours is no exception. They are the team that generates revenue, however there are many flaws they can fall into if you’re not care
Colour Code Your Way to Success with Pro-B Management. The colour code aids you in the identification of the reasons behind why you do what you do.
Top 5 Productivity Killers that can hurt your business and decrease your bottom line.
In order to drive discussion on this question, we first need to understand what personality is and what are the different traits that individuals’ personality can have. It is possible to define pers
Employee Communication Poor communication in business whether written or oral can obstruct the efficiency of your organization or a specific department. For instance, vague email messages that require
I guess I sounded like a dick in my last post,
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