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Sector organisations hit by funding challenge

Arts Health Institute, which inspired aged care to adopt arts therapy, announces closure while MOD.A, the home modifications peak body, loses CEO, paid staff and office.

Noticeboard: New executive appointment at Benetas

Also in this wrap: Bruce Bailey joins RSL LifeCare board; Lynn Weekes to step down from NPS Medicinewise; and new commissioner on board at ACNC.

Home care waitlist should be budget priority: providers

Aged care industry peak bodies are calling for the Federal Government to act on the Tune Review recommendations to increase the availability of high-level home care packages in this year’s budget.

The future looks holographic

Holograms are touted as the next evolution in computing and they are coming to community care.

Special report: aged care organisations talk plans for 2018

From developing and trialling new programs and initiatives to major capital works, aged care executives tell AAA what’s on their agenda for the year ahead.

Mental health app shows promising results for carers

New research has highlighted the benefits of using a mobile phone app to manage stress and build the resilience of informal carers.

New trends in financing aged care growth

Competition is strong with financiers and investors wanting to support the aged care sector, write Darrell Price and Matt Byrnes.

Keeping care staff: research shows what works

Monetary and in-kind rewards, career progression upwards and sideways into other roles and a comprehensive education program are all useful tools for aged care staff retention, according to a new stud

Noticeboard: Salvation Army Aged Care Plus acquires Dementia Care Matters

Also in this wrap: RSL Care South Australia expands into regional area, and The Whiddon Group moves into Queensland with acquisition of Star Aged Living assets.

Outreach service prevents hospital trips, saves money

More than 90 per cent of aged care residents destined for the emergency department were successfully treated in their facility with support from a dedicated local health service, study shows.

National Quarterly Bulletin

The Aged Care Complaints Commissioner has recently made September quarterly data available to the public. Please visit our Facts and Figures page to view and…

Rae’s Reflections – Do you know your rights?

More and more people tell me that when they are considering aged care at home or in a residential facility, they are given lots of…

Signpost Aged Care Services Hawthorn VIC 3122

Aged Care Services in Victoria

Can I change nursing homes?

Aged Care Services in Victoria

Rae’s Reflections – Because we care

  What is the point of making a complaint?  What are we trying to achieve? Usually, we are faced with something that is wrong and…

Aged Care Complaints Commissioner Annual Report 2016-17 now available

We are pleased to announce that the Aged Care Complaints Commissioner Annual Report 2016-17 has been tabled in Parliament and is now publicly available. We…

A view on retirement villages

Aged Care Services in Victoria

Don’t understand aged care home care packages?

Aged Care Services in Victoria

Rae’s Reflections – The Power of an Apology

When we do something wrong, often we focus so much on fixing the problem that we forget to say sorry. I have worked in complaints…

Submission to the Senate Community Affairs References Committee inquiry

On 13 June 2017, the Senate referred the matter of the Effectiveness of the Aged Care Quality Assessment and accreditation framework for protecting residents from abuse and…

Aged Care Complaints Commissioner Consultative Committee

The Aged Care Complaints Commissioner Rae Lamb established the Aged Care Complaints Commissioner Consultative Committee (the Committee) to enable her to listen to, and seek…

Rae’s Reflections – The value of listening

    In my role as the Aged Care Complaints Commissioner, I hear the stories of those in aged care every day; especially their concerns…

The Aged Care Complaints Commissioner’s Corporate Plan 2017 and 2018

The Aged Care Complaints Commissioner is pleased to announce our Corporate Plan 2017 and 2018. The plan has been developed through continuous consultation and review,…

Complaints Matter 2017 – Videos

Complaints Matter 2017 was the first event hosted by the Aged Care Complaints Commissioner. The event offered 100 industry and consumer stakeholders the opportunity to…

An update on aged care home care packages

Aged Care Services in Victoria

Ageing and aged care - health.vic

Victoria's ageing and aged care agenda supports policy, programs and services to meet the needs of an increasing number of older Victorians.

Access aged care information and services | My Aged Care | My Aged Care

My Aged Care, established by the Australian Government, can help you find information about aged care services and what you need to do to receive them.

Aged Care Placement Services what are they and what is provided?

Aged care placement is a service that helps people find a suitable aged care facility for their loved one. Read what to expect from an aged care placement.


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