Business Phone Service

When looking for the best busines phone service you must look for great customer service, flexible phone systems (hosted pbx or on location pbx services), as well as the level of technical support and set up.

Apple Expands Business Connect Tools

Thanks to recent enhancements in the tech giant’s Business Connect tools, businesses can now provide Apple users with more information. From more details in Apple Maps to features that enhance cust

Globe Life Faces Hacker Extortion in Cyber Attack

Suppose you have an insurance policy with American Income Life Insurance Company, a subsidiary of insurance giant Globe Life. In that case, you may soon receive a notification of a data breach ...

Modern Buyer Engagement Strategies

Knowing what your customers need and want is the foundation of all winning marketing campaigns. Without a solid understanding of their pain points and preferences, it's virtually impossible to succes

AI’s Growing Role in Modern Software Development

By definition, software development must remain on the cutting edge of technology — and in today's world, that means embracing artificial intelligence. While current tools are decidedly imperfect a

Data Backup Tools Are Letting Businesses Down

Suppose you ask any IT professional about the critical elements of disaster recovery planning. In that case, data backups will undoubtedly top the list. Whether there’s a natural disaster or a cybe

Beware: Fake Google Meet Invites Hide Malware

Suppose we didn’t have enough reasons to dread meetings. In that case, a recent rise in virtual scams using fake Google Meet invitations might be the final nail in the coffin. In ...

QR Codes Exploited to Bypass MFA Protections

Quick response, or QR codes, are ubiquitous. Businesses use them for everything from contactless access to restaurant menus and user manuals to providing payment and shopping links, making it easy fo

ADT Network Breach: Customer Data Remains Secure

Did the recent ADT network breach leave you feeling less secure? Knowing the causes of this incident could help you narrow down the best proactive steps to safeguard your establishment. Breaking Down

Guarding Against the Growing Threat of Data Poisoning

There’s no question that generative AI is fast becoming a critical tool for enterprises. However, as with any new technology, there will be some bumps as more people adopt and refine it. ...

Broadband Standards Shift Toward Enhancing User Experience

Broadband is nothing new, especially in the commercial business realm. Starting in the early 2000s, broadband began replacing dial-up internet, making it so that customers no longer had to call a spe

What Are 888 Numbers and Are They Legitimate?

As businesses navigate the complexities of modern customer engagement, phone numbers continue to serve as critical touchpoints for meaningful connections. In an era where 80% of customers consider th

How Much is a Live Receptionist Answering Service?

Modern customers demand real-time responses and high-quality service, but in-office receptionist positions are outside the scope of what many businesses can handle. Instead, smaller companies and ent

Virtual Phone Assistant Services: 9 Key Features You Need

Businesses must adapt to cater to the increasing demands and expectations of customers. However, relying on more in-person staffing and simply working harder won’t be enough to keep up with consume

Physical vs Virtual Numbers: What’s the Difference for Business?

Remember when your phone number was as fixed as your street address? Those days have all but faded into the past. The rise of virtual phone numbers is shaking up how we think about business communica

Virtual Numbers vs Traditional Business Phone Number

From switchboards and landlines to PBX systems and digital phones, business communication has progressed dramatically. Now, organizations face a choice: virtual numbers or traditional business phone

Ari Rabban to Present at Cavell Summit North America

We are delighted to announce that our Co-founder and CEO, Ari Rabban, will be speaking about the changing requirements of small to mid-sized businesses at the Cavell Summit North America on October 1

Alon Cohen to present at FALL ’24 VON: Evolution

Phone.com CTO and Executive VP, Alon Cohen will be speaking at this year’s VON Evolution event taking place September 24-26 at the iconic Boston Public Library. This year’s event will explore the

Best Virtual Phone Numbers for Small Business: What to Consider

Not too long ago, the corded desk phone was the only communication tool at business owners’ disposal. However, the digital revolution has ushered in virtual phone numbers, letting the majority of b

The Critical Role of AI Phone Answering Systems in Business

Modern businesses require efficient, professional, and cost-effective phone systems to answer incoming calls and deliver exceptional customer service. AI phone answering systems are gaining popularit

How Much Do AI Answering Services Cost? Do You Need One?

The question is no longer whether artificial intelligence (AI) can improve your business operations but rather how AI can help. Along with options like AI-powered data analytics and organizational to

We've Moved to the Sangoma YouTube Channel!

Digium is now a part of the Sangoma Technologies family! Please follow Sangoma for the latest product and training videos. Subscribe today at https://www.youtube.com/user/SangomaTechnologies?sub_conf

3 Things You Need to Know About the Sangoma Digium Deal | PBX & Open Source Communications

Jim Machi, VP of Marketing for Sangoma Technologies, discusses the 3 things you need to know about the Sangoma Digium deal.This includes questions related to open source communications, Asterisk, Fre

Munger Technical Services | Digium Partner Spotlight

Rob Munger, the owner of Munger Technical Services, enjoys being a Digium partner because of Digium's innovative products, its "world-class" talent, and the "solid, vetted" leads

Emerald Data Networks, Inc. | Digium Partner Spotlight

Technology consultancy Emerald Data Networks helps organizations choose technology that is right for their businesses. Emerald Data Networks has been a Digium partner for nearly ten years because &qu

Unboxing the A30 A-Series IP Phone from Digium!

Worldwide Asterisk Community Director David Duffett unboxes an A30 A-Series IP Phone!Learn more about A-Series IP Phones: http://bit.ly/2GUGB16Purchase A-Series IP Phones: http://bit.ly/2OlRCbLDigium

BEMA Information Technologies LLC | Digium Partner Spotlight

Primarily working with churches and non-profits, BEMA Information Technologies found that Digium's phones, appliances, and Switchvox phone system best meet their needs. According to Director of Techn

Digium Gateways for Switchvox | Traditional Telephony Meets Modern UC

Digium Gateways for Switchvox The quickest way to connect Switchvox to analog or digital networks Complete configuration in minutes with InterconnectDigium Gateways automatically discover Switchvox

Switchvox Overview | Business Phone System | Streem Link Communications

Switchvox is Digium’s award-winning Unified Communications business phone system that has been changing the way small and medium businesses communicate for years.https://www.streemlink.com/sales@st

Utilizing Partner Resources | Digium Live!

This week on Digium Live, Matthew Hilton talk about with Digium Account Executive Jessica Campas!They discuss• How a Partner can get the most out of their relationship with Digium• Doing custom d

Digium Switchvox Webinar | ScanSource

If you are looking for a smarter, more affordable alternative for your business phone system, the time is right to see the Digium Switchvox system and IP Phones in a live demo webinar.Contact your Sc

With a Mobile App, Growing Businesses Answer Every Call

For growing businesses, an unanswered phone is lost sales revenue. But with a mobile app, they can answer every call.

Four Ways Giving Machines a Voice Boosts Customer Experience

When businesses give machines a voice, they deliver a more personalized customer experience and solve problems more efficiently.

Collaboration Tools Build Productive Campuses

With unified communications, universities provide seamless access to collaboration tools that keep students, faculty and administrators in touch and productive.

As Call Commerce Rises, Are Growing Businesses Mobile Ready?

When they’re ready to buy, consumers want to connect by telephone. To make sure every call is answered, more growing businesses are adopting mobile applications.

How, and Why, Governments Must Act on Customer Experience

Digital citizens challenge the public sector to deliver a better customer experience.

6 Ways Sports Venues Can Elevate Fans’ Customer Experience

Communications technology is the linchpin of customer experience. Why? Because it connects with fans at every step of their journey with the venue and team.

Cloud Communications: The Future of Manufacturing

By deploying cloud communications across complex supply chain nodes, manufacturers increase efficiency, drive up profits and lower costs.

Why More CFOs Are Shifting IT Investment from Capex to Opex

There’s a growing argument, however, that operating expenses (opex) have distinct advantages over capital expenditures (capex) that have made it a favored investment approach by finance department

Why Mobility Comes First in Customer Experience

Businesses that put mobility first when designing customer experiences outmaneuver their competition.

API Integration Helps K-12 Schools Get More from Existing Tools

Let’s take a closer look at how integration helps schools exceed parent expectations for more effective and personalized communications.

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