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University Information Technology - The University of Utah

University Information Technology (UIT) strives to provide stable, dependable, and secure IT access for students, faculty, staff, clinicians, patients, researchers, and visitors.

Twilio Data Breach Happened Via Employee Smishing

Twilio is the Cloud Communications Company. They are the latest to fall victim to a data breach. The company recently disclosed that some of its customer data was accessed by unknown attackers ...

New Version Releases For iOS Devices

Apple has recently announced a new string of updates for their OS family including iOS, iPadOS 15.6, macOS 12.5, watchOS 8.7 and tvOS 15.6. Bear in mind that the next version of ...

i.t.NOW Use Cases

Over the last few weeks, we’ve been talking to a lot of businesses that are looking for help.  One thing that struck us is that they all seemed to have different reasons for reaching out.  We can

Secret Twitter Accounts Are Not What You Think

Do you have a Twitter account?  Have you been patting yourself on the back while assuming that your identity was a secret, allowing you to ply the waters of Twitter in anonymity? ...

How To Easily Create An Efficient Workspace

The more efficient you are, the more effective you are.  That's true whether you're working from the office or from home. Fortunately, most office environments lend themselves to being efficient, so

Malware Is Targeting Small Office And Home Office Routers

Researchers at Lumen's Black Lotus Labs recently spotted evidence of a highly sophisticated and tightly targeted campaign aimed at SOHO (small office/home office) routers across both Europe and North

IT Consulting: Essential IT Skills That are in Demand Right Now

Developing new IT skills is one of the best ways to demonstrate your value as an IT director so you can advance within your organization.  Anyone can learn a new skill, and many of you have spent ye

Microsoft Office And Google Docs Sync For Offline Use

Recently, Google announced a small but significant change to Google Docs.  Now, if you have enabled offline access for files you have stored on your Google Drive, the system will auto-sync any ...

OpenSea Warns Users Of Phishing Attacks From Data Breach

Are you a fan of NFTs?  If so, you've probably heard of OpenSea, which is the largest marketplace for non-fungible tokens. If you have an account there, be aware that recently the ...

Hackers Are Stealing Facebook Accounts With Malicious Messenger Bots

Researchers at Trustwave have shed light on a recently discovered phishing campaign revolving around Facebook Messenger bots. If you don't spend much time on social media, chatbots are programs desig

Fake Copyright Infringement Emails Used To Spread Malware

Hackers found a new way to slip malware past your defenses.  Researchers around the world have spotted a curious new campaign designed to scare victims by sending them emails warning of copyright ..

Strengthen Your Network Security Right Now

Anyone can prioritize network security.  Many of you have already done this with ease, establishing a strong foundation for your company’s cybersecurity.  But strong security isn’t just for lar

Conflict Resolution In The Workplace

Conflict in the workplace is sadly inevitable.  Put a group of people in a room together for eight hours or longer every day, week after week. No matter how well they get ...

Top Security Technologies To Help You Future-Proof Your Onboarding Of New Hires

A robust onboarding process ensures that 69% of employees remain with the firm for 3 years. Why not consider using security technologies if you’re looking for ways to improve your onboarding proces

Calculating the Cost of Downtime

We met with some business owners this week where the current IT provider has neglected their technology for some time.  There were a few contributing reasons for this.  The client is in manufacturi

Recovering Your Business Hardware from WFH Employees

There have been a lot of changes over the last few years to how we work.  The rise of work from home has brought with it several new challenges like recovering your business hardware from terminated

Office 365 Backups

There is a lot of debate around backing up data stored in cloud solutions and SaaS applications.  Office 365 backups are at the center of that debate.  So, do you need to backup data stored in your

Ransomware and Social Engineering Still Top Threats According to Verizon Data Breach Investigation Report

Since back in 2008 Verizon has been putting out a report each year called the Data Breach Investigation Report (DBIR).  In 2013 they first wrote about ransomware.  Social engineering was already ha

Retired FBI Agent Cybercrimes Division Talks Cyber Security

I recently attended an IT industry conference where the topics were understandably cyber security heavy.  One of the speakers that stuck out to me was Scott Augenbaum.  Scott is a retired FBI agent

Reducing Human Error

As the saying goes, you’re only as strong as your weakest link, and in the case of cybersecurity, your weakest link is humans.  With the new security challenges brought about by remote work, human

Threat Report – Emotet 2.0

For several years bad actors have been using Emotet malware and its variants in large scale phishing attacks.  These attacks are meant to compromise business email accounts and then allow them to de

Cyber Security Training

The weakest link in most IT security plans is frequently your employees.  Cyber security training can help them recognize threats and not fall for that phishing scam.  Without it, a misguided click

Why Do You Need a Strategic IT Roadmap?

The month of January is often filled with setting goals and developing strategies for the year ahead. But even after the new year has passed, it’s never a bad idea to create a plan of action for yo

What is Data Access Governance?

The tech industry is filled with buzzwords, and sometimes it can be difficult to keep them all straight. A few months ago, we shared an article on Network Access Control (NAC), but how does this r

Why Should I Invest in Remote IT Support?

In a world of fast-paced decision-making and seemingly endless deadlines, time is money. So imagine how having constant access to remote IT support could benefit your business.  Not only does re

8 Common Signs of a Phishing Email

Have you ever received a phishing email before? In an age filled with cyber attacks and scams, the chances are good that you’ve received multiple phishing emails throughout your lifetime. Phishi

What’s the Difference Between Agile and Scrum?

If you’re new to the world of project management, the unfamiliar terminology and processes can feel daunting. For each project, there are dozens of methodologies available, each with its own pros

How Can I Strengthen My Cloud Security?

When migrating to the cloud, one of the biggest concerns is how to handle cloud security. And while some platforms might offer services like 24/7 monitoring and automatic backups, you shouldn’t

How Can an MSP Support Your IT Department?

One of the most common myths about Managed Service Providers (MSPs) is that they’ll replace your IT department. But the goal of an MSP isn’t to replace your existing staff. Instead, an MSP ca

How Do I Protect Customer Data?

In an age where high-profile companies like Target and Facebook are susceptible to data breaches, it’s more important than ever that you learn how to protect your customer data.  So what’s th


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